Stop, recalibrate and LISTEN - the GC has a new EAR‑resistible clinic.
Stop, recalibrate and LISTEN - the GC has a new EAR‑resistible clinic.

If you’ve ever found yourself saying “Huh?” one too many times, blaming your headphones for sounding “a bit muffled,” or wondering whether your ears are quietly plotting against you, Robina has just delivered the glow‑up your hearing has been begging for. Coastal Ear Clean, the Gold Coast’s newest dedicated ear‑care clinic, opened its doors in December 2025 and is already making waves – or should we say, sound waves. Locally owned by registered nurses and all‑round legends Tessa Patterson and Leah Norman, this boutique clinic is on a mission to make ear care simple, accessible and, dare we say it, kind of fascinating.

The idea for Coastal Ear Clean came from years of watching patients struggle with blocked ears, discomfort, ringing, pressure, or that dreaded “I swear I’m not ignoring you, I just can’t hear you” feeling. Tessa and Leah kept seeing the same problem: people didn’t know where to go. Do you book a GP? An ENT? A random chemist? A YouTube tutorial you absolutely should not be attempting? The options were confusing, inconsistent and often involved long waits or water‑based syringing which let’s face it – can be downright risky. So, this determined duo decided to make things simple, safe, and stress free by opening a welcoming space where ear care is the whole point, not an afterthought. And, you don’t even need a referral!

Coastal Ear Clean feels more like a serene coastal studio than a clinic. Inspired by the Gold Coast’s breezy, beach‑loving lifestyle, the space is light, calming and intentionally non‑clinical. No harsh lighting, no intimidating equipment on display, no “hospital vibes.” Just a soothing reception area, a private treatment room and the kind of atmosphere that makes even the most squeamish ear‑cleaning newbie feel instantly at ease. It’s the ear‑equivalent of a spa day – minus the cucumber water, plus a microscope.
Speaking of microscopes, let’s talk tech. Coastal Ear Clean uses microsuction, the gold‑standard method for removing earwax and debris. Instead of flushing your ear with water (shudder), microsuction uses a tiny suction device under direct vision through a surgical microscope. Translation: they can see everything and remove wax with precision, speed and minimal fuss. It’s the same technique used in ENT clinics, but now available locally without needing a referral or a six‑week wait.

And because Tessa and Leah are both experienced registered nurses – with backgrounds spanning paediatrics, neonates, emergency, general practice, palliative care and more – you’re in seriously capable hands. They’ve seen every type of ear, every type of wax, every type of “I think something’s in there but I’m scared to find out.” Nothing shocks them. Nothing grosses them out. They’re unflappable, friendly and genuinely passionate about helping people hear clearly again.
One of the coolest features of the clinic is the TV screen connected to the microscope. If you’re curious (or just love a bit of weird science), you can watch the entire process live. Yes, you can literally see your ear canal on the big screen like it’s starring in its own nature documentary. Some people find it mesmerising. Some find it educational. Some prefer to look away and pretend their ear isn’t making its television debut. All options are valid.

Microsuction can help with everything from blocked ears and wax build‑up to tinnitus, itchy ears, surfer’s ear, ear infections, hearing aid maintenance and even vertigo. It’s suitable for kids, adults and anyone who’s tired of saying “Sorry, what was that?” The whole appointment usually takes around 15–20 minutes, though that depends on how much wax your ears have been hoarding. And yes, you can ask for a break if you need one. Coastal Ear Clean is all about comfort, communication and making sure you feel informed every step of the way.
Tessa and Leah chose Robina because they wanted to be part of a community that values convenience, local healthcare and friendly neighbourhood vibes. With easy parking and a central location, popping in for an appointment is as simple as grabbing a coffee. They’ve created a space that feels warm, approachable and genuinely helpful.

In a world where we obsess over skincare, haircare, nail care and self‑care, ear care has been the forgotten sibling. Coastal Ear Clean is here to change that. They’re normalising routine ear maintenance, educating the community and helping people tune back into life with clarity, comfort and confidence.
So if your ears have been feeling a little full, fuzzy or fed up, consider this your sign to listen up. Coastal Ear Clean is ready to help you hear the world again – one gentle microsuction at a time.
Where: 100 Cheltenham Drive, Robina
When: 9am – 5:30pm Monday, Tuesday, Wednesday & Friday, 9am – 6:30pm Thursday, & 9am – 1pm Saturday. Closed Sunday.
Instagram: @coastal_earclean
Website: coastalearclean.com.au
Words by Bianca Trathen
See more from Coastal Ear Clean in our reel here.
STORY SPONSORED BY COASTAL EAR CLEAN